This listing was posted on iSmartRecruit.
Call Centre Team Leader in Dublin
Location:
Dublin, Co. Dublin
Description:
If you are an experienced call centre team manager and fluent in ENGLISH then we are looking for you! This position will be for our client – a global outsourcing partner - and is based in DUBLIN. The role As a Team Manager for a technical support project, you will manage a team of around 15 call centre agents. Your task is to create a stimulating work environment to continually increase the improvement and results of your team. You will work closely with your team to improve individual and department KPI performance. It will be your responsibility to analyse performances and make sure your team has the tools and knowledge they need to deliver their targets. Designing and delivering individual and group training/coaching sessions will be part of your role. Requirements We are looking for candidates who have: Excellent communication skills both verbally and written in English Previous experience in managing a call centre team Previous custoer or technical support experience Ability to motivate and coach team members Target driven Good analytical skills Salary, Relocation Package and Benefits The interview process for this role is done remotely via phone, skype and online tests, so no need to come to Dublin until you are successful! The basic salary for this role is around 3600 Euro gross per month plus additional monthly bonus potential up to 500 Euros gross per month.
Posted:
December 24 2023 on iSmartRecruit
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More About this Listing: Call Centre Team Leader in Dublin
Call Centre Team Leader in Dublin is a Executive Manager Job located in Dublin D. Find other listings like Call Centre Team Leader in Dublin by searching Oodle for Executive Manager Jobs.
Call Centre Team Leader in Dublin is a Executive Manager Job located in Dublin D. Find other listings like Call Centre Team Leader in Dublin by searching Oodle for Executive Manager Jobs.