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Senior Cloud Support Engineer | Engineer in Engineering Job at Intuity Technologies | 6212456775

Intuity Technologies

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Senior Cloud Support Engineer

Location:
Ireland
Description:

The Senior Engineer - Cloud provides technical support and advice to users across multiple sites, platforms and technologies. S/he will also be responsible for implementing IT projects for our clients with particular emphasis on cloud projectsThe post-holder reports to the Head of Technical Solutions on a day to day basis.Key Accountabilities Working across teams and closely with our customers, promote and deliver high quality technical support.Responding to and resolving technical issues for our customers.Escalating issues to management as appropriateManage set-up activities for small to medium scale deployments/projectsEnsure changes and enhancements are carried out to the required standard and on time.Maintain clear and efficient communication with management and customers at all times.Achieve KPI’s for each of the services deliveredMaintain effective internal and external relationships with vendors, customers and service providers.Develop, review and maintain support documentation to assist others in restoring services and reduce the impact of unplanned outages.Research and test new product offerings which may become part of our service offerings Essential Requirements Relevant third level degree and or minimum 2-3 years industry experience in a similar role.Full Clean Drivers License.Technical Knowledge of the following: Windows 7, 10.MS Windows Server: 2008, 2012, 2016, 2019 Domain Controller Setup.Active Directory Administration.Group Policy Management.DHCP & DNS Management.AD Domain Migrations.Remote Desktop Server configurations.SQL Server setups.MS Exchange 2010 and above.Remote Desktop Server implementations. Security Firewalls such as SonicWall, Fortinet, Cisco, other.Spam Filtering.Web Filtering.Endpoint protection such as Bitdefender, Security best practices.Virtualisation – Hyper V & VMware.Storage Area Networks ( SAN’s). Networking Managed Switches.VLAN’s.Wireless Access Points, stand alone, mesh.Routers / Bridging. Cloud Office 365.Microsoft 365.Azure.Azure AD.AWS.Google Cloud. Backup setups such as ArcServe, Veeam, Symantec, CommVault, Azure Backup.Disaster Recovery, including Azure Site Recovery or equivalent Benefits Company PensionDeath in Service SchemeSports & Social clubSubsidised Learning & Development Opportunities Onsite gym (Galway office)EAP Programme Employee Partner Discount Scheme Sick Pay Scheme Annual Bonus Scheme
Company:
Intuity Technologies
Posted:
September 10 on HireLocker
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Senior Cloud Support Engineer is a Engineering Engineer Job at Intuity Technologies located in Ireland. Find other listings like Senior Cloud Support Engineer by searching Oodle for Engineering Engineer Jobs.