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Senior Account Manager | Account Manager in Sales Job at Intuity Technologies in Galway G | 6218641

Intuity Technologies

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Senior Account Manager

Galway, Co. Galway

Primary Purpose of the Role The Senior Account Manager role with Intuity involves developing a trusting relationship with a portfolio of key customers. They understand the customer needs and requirements and use their solutions based approach to provide the solutions to meet their company objectives.The postholder reports to the Sales Manager (West).Key Accountabilities Responsible for the day to day account management of key clients and reviewing and updating key account contracts.Conducting regular account management & long-term planning meetings with key clients fostering the partner relationship.Acting as a trusted advisor, reviewing the service catalogue with clients identifying opportunities resulting in upsells, cross-sells, and consistent renewals among clients.Achieving and exceeding revenue targets set for your key accounts.Foster high levels of customer service to clients through a defined account management process. Work with the Key Account Director to constantly improve the key account management process.Working across teams where necessary, providing quotations for larger projects for all key clients.Responsible for project pre- planning and scoping for Intuity’s top 30 clients.Identify strengths and weakness of key client networks and work to resolve issues or leverage positive relationships.Responsible for highlighting clients issues to Service Delivery teams with a view to ensuring high levels of customer satisfaction through resolution of issues in a timely manner.Mentor and support other members of the sales team sharing expertise and knowledge resulting in a highly skilled team.Maintain continuous personal development and participate in team-based development, education, training and learning. Education & Training Maintain continuous personal development and participate in team-based development, education, training and learning. Induction and training for assigned staff as required to maximise skill resources, (to include workplace placements where applicable).Qualifications & Experience Relevant 3rd Level Qualification &/or 5+ years’ experience in a similar role.Excellent focus on customer service and client retention.A proven track record in meeting and exceeding targets.Excellent presentation skills along with strong report writing skills.Good IT Infrastructure knowledge desirable.Knowledge of / Experience in Microsoft Solutions for clients desirable.Excellent IT and administrative skills.Highly organized with excellent attention to detail.Full Driver’s license required as this role will require travel. Benefits Company Car/MileageCommission SchemeCompany PensionDeath in Service SchemeSports & Social clubSubsidised Learning & Development Opportunities Onsite gym (Galway office)EAP Programme Employee Partner Discount Scheme Sick Pay Scheme Annual Bonus Scheme
Intuity Technologies
September 27 on HireLocker
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More About this Listing: Senior Account Manager
Senior Account Manager is a Sales Account Manager Job at Intuity Technologies located in Galway G. Find other listings like Senior Account Manager by searching Oodle for Sales Account Manager Jobs.