Russian speaking Digital Marketing Platform Technical Support Expert
Dublin, Co. Dublin
Are you fluent in Russian and have a passion for digital marketing? Would you like to work in an international environment for one of the leading online marketing giants based in their Dublin office? Then look no further as this will be the role for you! The role As a Technical Support Expert, you provide technical support for business clients as well as for digital marketing companies via email and chat. You will receive enquiries via a ticketing system and resolve them using your expert technical knowledge of the online marketing platform. Asking the right questions to your clients, listening to their queries and solving their issues by navigating through a knowledge base system, will be part of your daily tasks. Requirements The successful Technical Support Expert has: Fluency in English and Russian Previous customer or techical support experience Interest in Digital Marketing Bachelor degree desired but not a must Basic coding and debugging skills is desired Curious, eager to learn and find solutions Salary, Relocation Package and Benefits The interview process for this role is done remotely via phone, skype and online tests, so no need to come to Dublin until you are successful! The basic salary for this role is between 2425 and 2588 Euro gros per month plus additional monthly bonus potential up to 300 Euros gross per month.
July 2 on iSmartRecruit