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Linux Support Engineer | Engineer in Engineering Job at Ward Solutions in Dublin D | 6215447740

Ward Solutions

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Linux Support Engineer

Location:
Dublin, Co. Dublin
Description:

We are looking for a Linux Support Engineer to join our team, if you have experience in a customer driven support environment we want to talk to you. Operational Support for a range of customers across all verticals based requiring the following skillsets: Linux OS skills (specifically Red Hat 6+ and Debian 9)Application stacks (Apache, Tomcat, JBoss, springboot applications, mysql)Monitoring & Alert ConfigurationSome Scripting Experience (Python 2.7+, Bash scripting)Server patching using satellite server Nice to have Backup Systems (Bacula, BackupExec)Knowledge of MS SQL, MySQLWindows ServerDell SAN configurationVirtualisation (VMware, Hyper-V) In this position, you will have customer-facing responsibilities and will need to be experienced in the fulfilment and delivery of IT solutions. You will be security focused and will approach his/her work with a positive attitude and an appetite for continuous improvement. The team you will be joining operates in a fast-paced environment and works closely with its customer base to continually deliver value. As Ward Solutions are a well-respected Information Security provider, a focus on security and best practice approach are a must for any candidates. On call rotaQualifications / Prior Experience 4+ years of experience in a technical role, preferably within Managed Services / IT Support functionExcellent oral and written communication skills, including the ability to interact effectively with clients, other team members, and vendors.Strong problem solving, process workflow, and troubleshooting skills are a requirement.Experience and/or knowledge of standard incident management and problem management processesKnowledge of ITIL, ISO 27001, ISO 20001 and other regulator-imposed guidelines is welcome. niceExperience with enterprise level ticketing and monitoring tools. Additional Strong organizational skillsAbility to work independently and handle multiple tasks concurrently.Adaptable to diverse environments, and ability to cope with emergency business-critical eventsAssertive and self-driven individual who can ensure tasks are followed through until completionAttention to detail and motivated to deliver exceptional qualityDemonstrated Team playerSelf-motivated, energetic, and positive with a “can do” attitude.Superior customer service skillsPhone and remote support experience, knowledge and resolution abilityAbility to solve and document solutions for usage of other technicians and customers
Company:
Ward Solutions
Posted:
September 21 on HireLocker
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More About this Listing: Linux Support Engineer
Linux Support Engineer is a Engineering Engineer Job at Ward Solutions located in Dublin D. Find other listings like Linux Support Engineer by searching Oodle for Engineering Engineer Jobs.