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Client Services Administrator | Client Administrator in Job Job at Clanwilliam Health | 7288352069

Clanwilliam Health

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Client Services Administrator

Location:
Dublin - St James Hospital
Description:

Position: Client Services Administrator Department: Revenue Management Solutions Reporting to: Hospital Team Lead Location: Dublin - St James Hospital The Company:Claimsure was developed by Claimsure Sláinte, Part of Clanwilliam Health Ltd to assist hospitals with the complex process of managing Health Insurance claims for treatments performed in hospitals. Our software applications are in use in all Public Acute Hospitals and a number of Private Hospitals in Ireland. Claimsure is used for the generation, collation, submission, tracking and processing of approximately €2.3bn worth of health insurance claims in Ireland annually.Outline of Role:Claimsure have an exciting opportunity for a Client Services Administrator, to join our Revenue Management Solutions team. The successful candidate will be based in a busy hospital environment, liaising with admissions, patients and Healthcare professional to ensure processes, policies and procedures are in place to improve the process of health insurance collection within the facility.This is a fantastic opportunity for a someone who would like to develop their talents in a busy and challenging work environment.Key Responsibilities: Managing Client Accounts using multiple software solutions;Ensuring client needs are met in a timely and professional manner;Debtor Day Management;Dealing with Patient, Consultant and Secretary queries and issues complaints;Day to day processing & completion of health insurance claims;Client end-user training on Claimsure Sláinte Healthcare software;Credit control;Patient RegistrationPrivate Insurance Status ChecksPatient Interviews including Ward visits if necessaryIssue escalation.Ad hoc projects that are required Work as part of a team to provide solutionsAssist in all areas of the company when required Person Specifications: Excellent organisational, planning and time management skills;Excellent communication and client-facing skills;Be able to work in a fast-paced environmentAbility to deal with several tasks simultaneously;Excellent attention to detail;A positive, engaging attitude Desirable Account receivable and/or credit control experienceMedical billing experienceClaim completion experienceExperience dealing with patient queries along with consultant;Relevant experience in administration, hospital environment, or the healthcare industry. Core Competency: Required Ability: Communication Be able to communicate clearly in an efficient manner. Teamwork Willingness to work together with co-workers, in finding solutions in order to improve the organization. People Skills The ability to communicate with, and appeal to, the characteristics of different people, both professionally as informally, in such a way that the organizational goals are met and executed. Clanwilliam Health, part of Clanwilliam Group, is an expanding healthcare, technology and services business. Today Clanwilliam Health holds over 30 years of experience developing and designing healthcare software. Our extensive range of innovative technology now empowers more than 20,000 clinical users across Ireland and the UK to deliver safer, more efficient and cost-effective patient services. Our vision is to enable the seamless flow of patient data by connecting primary and secondary healthcare software systems to enhance patient experiences. We work hard every day to achieve this by putting our customers at the centre of everything we do and partnering with key industry stakeholders to ensure our systems consistently exceed expectations.Claimsure Sláinte Ireland is an Equal Opportunities Employer.
Company:
Clanwilliam Health
Posted:
June 2 on HireLocker
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